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Each month, the West End Hotel**** is delighted to shine the spotlight on its staff through a series of questions designed to find out more about their jobs and what drives them in the course of their duties. Today, the hotel is honouring Sol\u00e9m\u00e9a Terrazzoni, first receptionist at the West End Hotel.<\/strong><\/p>\n Can you introduce yourself?<\/strong> What do you love most about your job?<\/strong> What advice would you give to an employee just starting out?<\/strong> What’s your favourite part of the West End Hotel? What are your best memories?<\/strong> Finally, what advice would you give customers to help them make the most of their stay?<\/strong> [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Today, the hotel is honouring Sol\u00e9m\u00e9a Terrazzoni, first receptionist at the West End Hotel.<\/p>\n","protected":false},"author":5,"featured_media":7588,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"\r\n Du 13 au 27 f\u00e9vrier 2021, Nice deviendra la Capitale mondiale de la mode avec la 137e \u00e9dition du Carnaval sur le th\u00e8me \u00ab Roi des animaux \u00bb. Venez admirer le Roi, la Reine et leurs sujets et participer aux extravagants d\u00e9fil\u00e9s de chars, de grosses t\u00eates et aux \u00e9l\u00e9gantes Batailles de Fleurs.<\/p>\r\n\r\n\r\n\r\n Pendant 15 jours, le Carnaval de Nice, avec ses deux manifestations\u00a0: les Corsi carnavalesques (de jour ou de nuit) et les Batailles de fleurs, imposera son style et vous offrira un spectacle burlesque, magique et initiatique d\u00e9di\u00e9 \u00e0 la mode sous toutes ses coutures.<\/p>\r\n\r\n\r\n\r\n Les chars cr\u00e9\u00e9s sur le th\u00e8me d\u00e9fileront lors des Corsi carnavalesques (mardis, samedis et dimanche), accompagn\u00e9s de grosses t\u00eates et d\u2019artistes venant du monde entier dans une ambiance festive et populaire, savamment sc\u00e9nographi\u00e9e, pour revisiter l\u2019histoire de la mode, vous faire rire, sourire mais aussi r\u00e9fl\u00e9chir sur la mode et ses dessous. Car si la mode lance des tendances et bouleverse les codes comme les comportements, elle a aussi un r\u00f4le \u00e9thique et responsable \u00e0 jouer.<\/p>\r\n\r\n\r\n\r\n Les mercredis et samedis apr\u00e8s-midi, venez d\u00e9couvrir l\u2019autre temps du fort du Carnaval\u00a0: les Batailles de Fleurs o\u00f9 le th\u00e8me sera d\u00e9clin\u00e9 sur des chars orn\u00e9s de fleurs valorisant la production locale (80% des fleurs sont produites dans la r\u00e9gion) et anim\u00e9s par des com\u00e9diennes qui porteront des costumes sp\u00e9cialement con\u00e7us pour la manifestation. Un d\u00e9fil\u00e9 unique au monde o\u00f9 des milliers de fleurs seront distribu\u00e9es.<\/p>\r\n\r\n\r\n\r\n Et n\u2019oubliez pas, grands et petits, d\u00e9guisez de la t\u00eate aux pieds, les corsi seront gratuits\u00a0!<\/p>\r\n\r\n\r\n\r\n Alors venez prendre part \u00e0 la f\u00eate du 13 au 27 f\u00e9vrier 2021 \u00e0 Nice.<\/strong><\/p>\r\n","_et_gb_content_width":"1150","inline_featured_image":false,"footnotes":""},"categories":[36,37,35],"tags":[],"class_list":["post-7596","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites-en","category-news-en","category-news-en-2022"],"yoast_head":"\n
I’m 21 and I’ve been first receptionist at the West End Hotel for a year and a half. I’m also in charge of training new people in the profession. After taking a Bac Pro in cookery at secondary school in Ajaccio, I did a lot of work experience in the kitchen and that’s how I got into the hotel and restaurant business. Then I came to Nice to study for my BTS in Hotel and Catering Management at the Lyc\u00e9e Paul Augier, and after passing it, I turned to reception and housekeeping.<\/p>\n
What I love most about my job is the contact with customers. I’m there to inform them, guide them, advise them… and that’s how we build relationships. For example, I used to know a couple who came on holiday to the West End Hotel and told me every day what they had done all day.<\/p>\n
If I had to give one piece of advice to an employee just starting out, it would be to remain calm in all situations, to take time with customers, to listen to them properly and to meet their expectations. To do this job, you have to be passionate.<\/p>\n
<\/strong>My favourite place is undoubtedly the lobby, because that’s where you can talk to guests and get to know them. Being a receptionist is above all a human job!<\/p>\n
I don’t have any particular memories, but in general they’re those of the customers I get on well with.<\/p>\n
The best way to discover Nice is to get lost in the streets of the old town, to see Nice authentically, and to push open the doors of its local and Italian restaurants.<\/p>\n