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[\/et_pb_text][et_pb_image src=”https:\/\/www.hotel-westend.com\/wp-content\/uploads\/2024\/09\/The-FishMan-6.png” alt=”Promenade Des Anglais depuis Le West End” title_text=”The FishMan (6)” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Text” _builder_version=”4.27.0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]<\/p>\n
Every month, Hotel West End**** puts the spotlight on its employees by asking a few questions to better understand their jobs and what motivates them. Today, the hotel introduces you to Laura and Sabrina, respectively First Reservationist and Reservation Agent with the 3A H\u00f4tels La Collection group.\u00a0<\/span><\/p>\n Can you introduce yourself?<\/p>\n Laura<\/strong>: \u201cI’m 30 years old, I’m the mother of a little boy and I’ve been Premi\u00e8re de r\u00e9servation for almost 7 years. I started my career in the restaurant business, but had to change for personal reasons. So I switched to the hotel business and joined the reservations department of 3A H\u00f4tels La Collection. My job is to optimize customer reservations and ensure that everything is in order and operational before their arrival. My role is to sell the product best suited to the customer’s needs, not just a price.”<\/em><\/p>\n Sabrina<\/strong>: \u201cI’m 28, from Italy, and I’m also the mother of a little girl. I arrived in France 10 years ago. Until 2022, I worked mainly in the reception area, and then 2 years ago I switched to reservations, to keep the link with tourism and contact with the public. My role is to make individual reservations for our 3 hotels in Nice, but also for small groups\u201d.<\/em><\/p>\n What do you love most about your job?<\/strong><\/p>\n Laura:<\/strong> \u201cWhat I like most of all is the fact that customers are happy to come and stay in our establishments. Our aim is to ensure that everything runs smoothly before the customer arrives.”<\/em>\u00a0<\/span><\/p>\n Sabrina:<\/strong> \u201cWhat I like is the contact with customers and the fact of working in beautiful hotels. My job is exciting because I also have the challenge of finding the best rates for customers and building up their loyalty\u201d.<\/em><\/p>\n What advice would you give to a new employee?<\/strong><\/p>\n Laura:<\/strong> \u201cFirst and foremost, it’s important to know your product and, above all, the tools you’ll be working with. It’s important to keep an eye on everything and spend time in the establishment to get to know the place.\u201d\u00a0<\/span><\/em><\/p>\n Sabrina:<\/strong> \u201cEnjoy contact with the public and be patient! And, of course, you have to be passionate about the hotel business… otherwise there’s no point in choosing this profession\u201d.<\/em><\/p>\n What’s your favorite place at the H\u00f4tel West End?<\/strong><\/p>\n Laura:<\/strong> \u201cI love the West End Hotel, with its Belle \u00c9poque style and location on the Promenade des Anglais. It’s perfect for couples looking for a break. I love the Si\u00e8cle terrace because you can eat or have a drink while admiring the beautiful view.”<\/em><\/p>\n Sabrina<\/strong>: \u201cI love the Belle \u00c9poque feel of the West End hotel and its mix of old and new. It’s got a great history! It was the first hotel to be built on the Promenade des Anglais. I really like the reception area, which is very beautiful, with its majestic staircase.”<\/em><\/p>\n What are your fondest memories of the hotel? Laura:<\/strong> \u201cWe’re a family! A good atmosphere is the most important thing and the key to everything. We have lots of memories together.”<\/em><\/p>\n <\/span>Sabrina:<\/strong> \u201cThere’s a great atmosphere in the team, and the guests are nice too! Every day is different and we create great memories together.\u201d\u00a0<\/span><\/em><\/p>\n What advice would you give customers to make the most of their stay?<\/strong><\/p>\n Laura:<\/strong> \u201cFor me, Chateau Hill is a must-see in Nice, because it’s the most beautiful spot! I’d also advise them to take their time. We spend our days running around, so taking time on vacation is important!\u201d \u00a0<\/span><\/em><\/p>\n Sabrina:<\/strong> \u201cI invite customers to visit the area around Nice – the train station is not far away – such as Juan les Pins, Cannes, Antibes and even Saint-Tropez. In Nice, it’s good to discover the different types of cuisine, because there’s no shortage of choice”<\/em><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Nice accueillera le 22 septembre 2024 l\u2019\u00e9dition f\u00e9minine du VinFast Ironman World Championship. <\/p>\n","protected":false},"author":5,"featured_media":7965,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"\r\n Du 13 au 27 f\u00e9vrier 2021, Nice deviendra la Capitale mondiale de la mode avec la 137e \u00e9dition du Carnaval sur le th\u00e8me \u00ab Roi des animaux \u00bb. Venez admirer le Roi, la Reine et leurs sujets et participer aux extravagants d\u00e9fil\u00e9s de chars, de grosses t\u00eates et aux \u00e9l\u00e9gantes Batailles de Fleurs.<\/p>\r\n\r\n\r\n\r\n Pendant 15 jours, le Carnaval de Nice, avec ses deux manifestations\u00a0: les Corsi carnavalesques (de jour ou de nuit) et les Batailles de fleurs, imposera son style et vous offrira un spectacle burlesque, magique et initiatique d\u00e9di\u00e9 \u00e0 la mode sous toutes ses coutures.<\/p>\r\n\r\n\r\n\r\n Les chars cr\u00e9\u00e9s sur le th\u00e8me d\u00e9fileront lors des Corsi carnavalesques (mardis, samedis et dimanche), accompagn\u00e9s de grosses t\u00eates et d\u2019artistes venant du monde entier dans une ambiance festive et populaire, savamment sc\u00e9nographi\u00e9e, pour revisiter l\u2019histoire de la mode, vous faire rire, sourire mais aussi r\u00e9fl\u00e9chir sur la mode et ses dessous. Car si la mode lance des tendances et bouleverse les codes comme les comportements, elle a aussi un r\u00f4le \u00e9thique et responsable \u00e0 jouer.<\/p>\r\n\r\n\r\n\r\n Les mercredis et samedis apr\u00e8s-midi, venez d\u00e9couvrir l\u2019autre temps du fort du Carnaval\u00a0: les Batailles de Fleurs o\u00f9 le th\u00e8me sera d\u00e9clin\u00e9 sur des chars orn\u00e9s de fleurs valorisant la production locale (80% des fleurs sont produites dans la r\u00e9gion) et anim\u00e9s par des com\u00e9diennes qui porteront des costumes sp\u00e9cialement con\u00e7us pour la manifestation. Un d\u00e9fil\u00e9 unique au monde o\u00f9 des milliers de fleurs seront distribu\u00e9es.<\/p>\r\n\r\n\r\n\r\n Et n\u2019oubliez pas, grands et petits, d\u00e9guisez de la t\u00eate aux pieds, les corsi seront gratuits\u00a0!<\/p>\r\n\r\n\r\n\r\n Alors venez prendre part \u00e0 la f\u00eate du 13 au 27 f\u00e9vrier 2021 \u00e0 Nice.<\/strong><\/p>\r\n","_et_gb_content_width":"1150","inline_featured_image":false,"footnotes":""},"categories":[36,37,35],"tags":[],"class_list":["post-7969","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites-en","category-news-en","category-news-en-2022"],"yoast_head":"\n
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