Each month, the Hotel West End**** shines a spotlight on one of its employees by asking them to answer a few questions to better understand their job, their responsibilities, and what motivates them every day. This month, the hotel invites you to discover Tomoko, a receptionist.

Can you introduce yourself?

My name is Tomoko, I'm Japanese, originally from Tokyo. I'm 36 years old, I've lived in Nice for almost three years, and I've been working as a receptionist at the West End Hotel for ten months. My role involves checking guests in, handling concierge services, and always welcoming them with a smile!

What do you find most fascinating about your job?

What I love most about my job is meeting people from all over the world. What's also very interesting is that there's no single way to deal with clients. Everyone is different! You have to be able to adapt. This makes the job even more dynamic and rewarding.

What advice would you give to a new employee?

I would advise him to take the time to immerse himself in the hotel's atmosphere. Coming from another establishment can sometimes be disorienting, as the West End is unlike any other. It's essential to explore the place, appreciate its history, and understand what makes it so special. Each room, with its unique style and character, tells a story that contributes to the hotel's charm and beauty.

What is your favorite spot in the West End Hotel?

My favorite spot is the reception area, where I love to admire the sea view. Its color changes every day, just like the sunlight, which varies with the seasons. I don't have this comfort in Tokyo, which is why I chose to live here—for this exceptional quality of life.

What are your best memories of the hotel?

One of my fondest memories is the first time I set foot in the West End Hotel. The beauty of the establishment, with its Belle Époque architecture, truly impressed me, as did the warm welcome from the reception staff. Everyone was very friendly and made me feel very welcome.

Another memorable moment is when I met some Japanese clients. They were happy to see me working there, and that touched me deeply. It was a special moment for me because it reminded me of home in Tokyo.

What advice would you give to guests to make the most of their stay?

I highly recommend that clients discover the city of Nice. My favorite place is the old town, with its unique atmosphere and charming alleyways.

I also recommend they start their stay with a ride on the little tourist train. It's actually the first thing I did when I arrived here. It gives you an excellent overview of the city and its main attractions.